Privacy Policy

Smart Inspection Services LTD is a privately owned company limited by shares. This privacy policy explains how we use the personal data we collect from you when you use our website or services.

Last updated: 25 September 2021

Topics covered

  • What data we collect
  • How we collect your data
  • How we use your data
  • How we store your data
  • Marketing
  • Your data protection rights
  • Cookies
  • Changes to this policy
  • How to contact us

What data do we collect?

Smart Inspection Services LTD collects the following data:

  • Personal identification information (name, email address, phone number, etc.)
  • Asset and equipment information relating to statutory examinations

How do we collect your data?

You directly provide Smart Inspection Services LTD with most of the data we collect. We collect data when you:

  • Request a quote or place an order for our services
  • Contact us via forms, email, or telephone
  • Provide feedback or complete surveys
  • Use or view our website via your browser’s cookies

How will we use your data?

Smart Inspection Services LTD collects your data so that we can:

  • Process orders and manage client accounts
  • Produce quotations
  • Carry out statutory inspections and examinations
  • Contact you regarding services or enquiries
  • Email you with relevant service information (where consent has been given)

How do we store your data?

Your data is securely stored using Microsoft Cloud Services and within custom-built reporting software.

We retain personal and business data for the period required under The Health and Safety at Work etc. Act 1974. Once this period expires, data is securely deleted from cloud services and storage media is safely destroyed.

Marketing

We may send you information about our products and services if you have agreed to receive marketing communications. You may opt out at any time.

You have the right to stop us from contacting you for marketing purposes at any time.

What are your data protection rights?

Every user is entitled to the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure (under certain conditions)
Right to restrict processing
Right to object to processing
Right to data portability

If you make a request, we have one month to respond.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour data.

We use cookies to:

  • Keep you signed in
  • Understand how visitors use our website

More information: aboutcookies.org.uk

Managing cookies

You can set your browser to refuse cookies or remove existing cookies. Please note that some features of the website may not function correctly as a result.

How to contact us

If you have questions about this privacy policy or wish to exercise your data protection rights, contact us:

Email: keith@smartinspectionservicesltd.com
Phone: 01623 436975

Address:
Smart Inspection Services LTD
4 Sherwood Road
Rainworth
Nottinghamshire
NG21 0LJ

How to contact the appropriate authority

If you believe we have not handled your data appropriately, you may contact the Information Commissioner’s Office (ICO):

Telephone: 0303 123 1113
Website: https://ico.org.uk